Privacy Policy

PRIVACY STATEMENT

INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how your personal data is processed when using our website. Personal data is any data that can personally identify you.

1.2 The controller of data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is Aurora Poznań. The controller of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for purely informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary to display the website to you:

Website visited
Date and time of access
Amount of data transmitted in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR, based on our legitimate interest in improving the stability and functionality of our website. The data is neither transmitted nor used in any other way. However, we reserve the right to retroactively check the server log files if there are concrete indications of illegal use.

COOKIES

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of your browser session, i.e. after you close your browser (session cookies). Other cookies remain on your device and enable us and our partners (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process, to a certain extent, specific user information, such as browsing data and IP address values. Persistent cookies are automatically deleted after a defined period, which may vary depending on the cookie.

In part, cookies serve to simplify the ordering process by remembering settings (e.g., the contents of a virtual shopping cart for a later visit to the website). If some of the cookies we use also process personal data, this is done in accordance with Art. 6 Para. 1 lit. b GDPR either for the performance of the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a user-friendly and effective design of the website visit.

We may work with advertising partners to make our website more interesting for you. For this purpose, when you visit our website, cookies from partners may also be stored on your hard drive (third-party cookies). If we work with these advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected.

Please note that you can configure your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies in certain cases or generally. Each browser manages cookie settings differently. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find this information for each browser at the following links:

Please note that if you refuse cookies, the functionality of our website may be limited.

CONTACT

When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of a contact form is indicated in the respective form. This data is stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for data processing is our legitimate interest in answering your request in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted once your request has been fully processed, unless there are statutory retention obligations to the contrary.

DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR THE EXECUTION OF THE CONTRACT

In accordance with Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected is indicated in the corresponding forms. The deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data you provide to us for the performance of the contract. After complete execution of the contract or deletion of your customer account, your data will be blocked taking into account tax and commercial retention periods and then deleted after expiry of these periods, unless you have expressly consented to further use of your data or a further legal use of the data is reserved, about which we will inform you accordingly.

USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Subscription to our newsletter by e-mail

If you subscribe to our email newsletter, we will regularly send you information about our offers. Only your email address is mandatory for sending the newsletter. The provision of other data is voluntary and serves to personalize the way we contact you. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed that you agree to receive newsletters. We will then send you a confirmation email asking you to confirm, by clicking on an appropriate link, that you would like to receive newsletters in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you register for the newsletter, we store your IP address, as well as the date and time of registration, to be able to trace any possible misuse of your email address at a later point in time. The data collected during your newsletter registration will be used exclusively for the purpose of advertising in the form of newsletters. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our distribution list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this declaration.

6.2 Sending the newsletter by e-mail to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email regarding goods or services similar to those you have already purchased. We do not require your separate consent for this purpose. Data processing is carried out exclusively on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 Para. 1 lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails. You have the right to object to the use of your email address for future advertising purposes at any time by informing the person responsible mentioned at the beginning. The only costs you may incur are the transmission costs according to the basic rates. After receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

7) DATA PROCESSING FOR THE EXECUTION OF ORDERS

7.1 The personal data we collect will be passed on to the transport company commissioned with delivery to the extent that this is necessary for the delivery of the goods. Your payment data will be passed on to the credit institution commissioned with payment processing, to the extent that this is necessary for payment processing. If we use payment service providers, we will inform you explicitly of this below. The legal basis for the transfer of data is Article 6(1)(b) GDPR.

7.2 Use of payment service providers

PayPal
If you pay via PayPal, credit card via PayPal, direct debit via PayPal or, if offered, via the "Purchase on account" or "Payment by installments" option via PayPal, we will transmit your payment data to PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transmission takes place in accordance with Article 6(1)(b) of the GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "Purchase on account" or "Payment by installments" via PayPal. For this purpose, your payment data may be transmitted to credit agencies in accordance with Art. 6 (1) (f) GDPR, based on PayPal's legitimate interest in verifying your ability to pay. The result of the credit check with regard to the statistical probability of default is used by PayPal to decide whether to provide the respective payment method. The credit assessment may include probability values (so-called score values). To the extent that score values are included in the result of the credit assessment, these are based on a scientifically recognized mathematical-statistical method. The data used to calculate the score values includes, among other things, address data. For more information about data protection and the credit agencies used, please see PayPal's privacy policy: https ://www.paypal.com /fr /webapps /mpp /ua /privacy -full .

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still process your personal data if this is necessary for the contractual processing of the payment.

CONTACT FOR EVALUATION REMINDER

Internal review reminder (not sent by a third-party review system)

We use your email address to send you a one-time reminder to review your order if you have given us your explicit consent when or after placing your order in accordance with Article 6(1)(a) of the GDPR. You can withdraw your consent at any time by sending a message to the data controller.

USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook Plugins with Shariff Solution
Additional costs related to customs or import duties are not included in the price and are the responsibility of the customer.

Our website uses social plugins (“plugins”) from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”).

To protect your data when visiting our website, these buttons are not integrated as classic plugins but via an HTML link. Therefore, when you visit a page of our website containing these buttons, no connection is established with the Facebook servers. If you click on the button, a new browser window opens and allows you to log in to Facebook, where you can interact with the plugins (after entering your login information, if necessary).

Facebook Inc. is certified under the EU-US Privacy Shield, ensuring compliance with EU data protection standards.

For more information about Facebook's collection, processing and use of data, as well as your rights and setting options to protect your privacy, please see Facebook's privacy policy: https://www.facebook.com/policy.php .

9.2 Google+ Plugins with Shariff Solution

Our website uses social plugins (“plugins”) from the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

To protect your data when visiting our website, these buttons are integrated via an HTML link. This ensures that no connection is established to the Google+ servers when you visit our pages. Clicking the button opens a new browser window, allowing you to interact with Google+ after logging in.

Google LLC is certified under the EU-US Privacy Shield, ensuring compliance with data protection standards in force in the EU.

For more information about Google's collection, processing and use of data, as well as your rights and setting options to protect your privacy, please see Google's privacy policy: https://www.google.com/intl/fr/policies/privacy/ .

9.3 Instagram Plugin with Shariff Solution

Our website uses social plugins (“plugins”) from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA (“Instagram”).

To protect your data when visiting our website, these buttons are integrated via an HTML link. This ensures that no connection is established with Instagram's servers until you click the button. A new browser window then opens, allowing you to interact with Instagram after logging in.

Instagram LLC is certified under the EU-US Privacy Shield Framework, ensuring compliance with EU data protection standards.

For more information about Instagram's collection, processing, and use of data, as well as your rights and setting options to protect your privacy, please see Instagram's privacy policy: https://help.instagram.com/155833707900388/ .

ONLINE MARKETING
10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“DoubleClick”).

DoubleClick uses cookies to serve relevant ads to users, improve campaign performance reports, and avoid showing the same ads to a user multiple times. Through a cookie ID, Google records which ads are shown in which browser and prevents them from being shown multiple times. The data processing is based on our legitimate interest in optimally marketing our website in accordance with Art. 6 Abs. 1 lit. f GDPR.

DoubleClick may also track conversions using cookie IDs when a user sees a DoubleClick ad and later makes a purchase through the same browser. Google states that DoubleClick cookies do not contain any personal information.

When you use these marketing tools, your browser establishes a direct connection with Google servers. We have no control over the extent of the data collected by Google. If you have a Google account and are logged in, Google may associate your visit with your account. Even if you are not logged in, Google may record your IP address.

If you wish to object to this tracking, you can deactivate conversion tracking cookies via https://www.google.de/settings/ads . You can also visit www.aboutads.info for more information.

Google LLC is certified under the EU-US Privacy Shield, ensuring compliance with data protection standards in force in the EU.

For more information, please see the DoubleClick Privacy Policy: https://www.google.de/policies/privacy/ .

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program “Google AdWords” and Google AdWords conversion tracking from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google AdWords allows us to display advertisements on external websites. This allows us to measure the effectiveness of our advertising campaigns.

When you click on a Google ad, a cookie is placed. These cookies typically expire after 30 days and do not contain any personal information. If you visit certain pages on our site, we will know that you clicked on an ad and were redirected. Each AdWords customer receives a different cookie.

The data collected through conversion tracking is used for statistical purposes. If you do not wish to participate in tracking, you can disable the cookie in your browser settings.

Google LLC is certified under the EU-US Privacy Shield, ensuring compliance with data protection standards in force in the EU.

For more information, see Google's privacy policy: https://www.google.de/policies/privacy/ .

You can also disable cookies via https://www.google.com/settings/ads/plugin?hl=en .

11) WEB ANALYSIS SERVICES Google (Universal) Analytics

Google Universal Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including the shortened IP address) is usually transferred to a Google server in the USA and stored there.

This website uses exclusively Google Analytics with the extension "_anonymizeIp()", which ensures the anonymization of the IP address by shortening and thus excludes any direct identification of individuals. With this extension, your IP address is shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transferred. In exceptional cases, the full IP address is sent to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with any other data held by Google.

You can prevent the storage of cookies by configuring your browser software accordingly; however, we inform you that in this case you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google, by downloading and installing the browser plugin available via the following link: https ://tools.google.com /dlpage /gaoptout ?hl =fr

As an alternative to the browser plugin or on mobile device browsers, click the following link to set an opt-out cookie that will prevent future collection of your data by Google Analytics on this website (this opt-out cookie only works in this browser and for this domain; if you delete your cookies in this browser, you will need to click this link again): Disable Google Analytics

Google LLC, located in the United States, is certified under the US-EU Privacy Shield, which guarantees compliance with European data protection standards.

This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed via a user ID. When a page is first visited, the user is assigned a unique, permanent, and anonymized ID, which is set across multiple devices. This allows interaction data from different devices and sessions to be assigned to a unique user. The user ID does not contain any personal data and does not transmit such data to Google.

You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, for example in a different browser or on your mobile device.

You can opt out of Google Analytics using a Google browser plugin ( https://tools.google.com/dlpage/gaoptout?hl=en ) . As an alternative to the browser plugin or on browsers on mobile devices, click the following link to set an opt-out cookie that will prevent future collection of your data by Google Analytics on this website (this opt-out cookie only works in this browser and for this domain; if you delete your cookies in this browser, you will need to click this link again): Opt Out of Google Analytics

For more information about Universal Analytics, please visit the following link: https ://support.google.com /analytics /answer /2838718?hl =en &ref_topic=6010376

12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING

Facebook Custom Audience via Pixel Method

This website uses the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With explicit consent, this allows users to track their behavior after viewing or clicking on a Facebook ad. This method helps evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising campaigns.

The data collected is anonymous to us, meaning that it does not allow us to trace the identity of users. However, the data is stored and processed by Facebook, which allows it to be linked to the corresponding user profile and Facebook may use this information for its own advertising purposes, in accordance with its data usage policy ( https://www.facebook.com/about/privacy/ ) .

You can allow Facebook and its partners to display advertisements on and off Facebook. A cookie may also be stored on your computer for this purpose. These processing operations are only carried out with explicit consent in accordance with Art. 6 (1) (a) GDPR.

Only users over the age of 13 can consent to the use of the Facebook pixel. If you are under 13, we ask that you ask your guardians for permission.

Facebook Inc., based in the United States, is certified under the EU-US Privacy Shield, a data protection agreement that guarantees compliance with European data protection standards.

To disable the use of cookies on your computer, you can configure your browser so that no cookies are stored in the future or to delete cookies already stored. However, disabling all cookies may limit some of the functionality of our site. You can also disable the use of cookies by third parties, such as Facebook, on the Digital Advertising Alliance website: https://www.aboutads.info/choices/

Google AdWords Remarketing

Our website uses Google AdWords Remarketing features to promote this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google places a cookie in your device's browser, which automatically enables interest-based advertising via a pseudonymous cookie ID, based on the pages you have visited. This processing is carried out on the basis of our legitimate interest in optimal marketing of our website in accordance with Art. 6 (1) (f) GDPR.

Further data processing will only take place if you have consented to Google linking your internet and app browsing history to your Google Account and to using information from your Google Account to personalize the ads you see across the web. If this is the case, and if you are logged in to Google when visiting our site, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data to form target groups.

You can permanently disable the setting of cookies for advertising preferences by downloading and installing the browser plug-in available at the following address: https://www.google.com/settings/ads/onweb/

Alternatively, you can find out about cookie settings and make the necessary adjustments on the Digital Advertising Alliance website at the following address: www.aboutads.info . Finally, you can configure your browser to inform you about the setting of cookies and to allow you to decide individually whether to accept them or exclude the acceptance of cookies in certain cases or generally. If you do not accept cookies, the functionality of our site may be limited.

Google LLC, located in the United States, is certified under the US-EU Privacy Shield, a data protection agreement that guarantees compliance with European data protection standards.

You can review further information and Google's privacy policies regarding advertising at: https://www.google.com/policies/technologies/ads/

13) RIGHTS OF THE PERSON CONCERNED

13.1 Applicable data protection law grants you extensive rights as a data subject regarding the processing of your personal data by the controller, about which we inform you below:

Right of access pursuant to Art. 15 GDPR: In particular, you have the right to request information about the personal data we process about you, the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining this period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the origin of your data if it has not been collected directly from you, the existence of automated decision-making, including profiling, and meaningful information about the logic involved as well as the significance and envisaged consequences of such processing for you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR when transferring your data to third countries;

Right to rectification pursuant to Art. 16 GDPR: You have the right to request without delay the rectification of inaccurate data concerning you and/or the completion of incomplete data stored by us;

Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data where the conditions of Art. 17(1) GDPR are met. However, this right does not apply in particular where processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;

Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request restriction of processing of your personal data as long as the accuracy of your data is contested, if you object to the erasure of your data due to unlawful processing and instead request restriction of their use, if you need your data for the establishment, exercise or defense of legal claims after we no longer need them to achieve their purpose or if you have objected to the processing for reasons relating to your particular situation, as long as it has not yet been established whether our legitimate grounds prevail;

Right to be informed pursuant to Art. 19 GDPR: If you have exercised your right to rectification, erasure or restriction of processing with the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients.

Right to data portability pursuant to Art. 20 GDPR: You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, or to request their transfer to another controller, if technically feasible;

Right to withdraw consents given in accordance with Art. 7, Paragraph 3 of the GDPR: You have the right to withdraw consent to data processing given at any time with effect for the future. In the event of withdrawal, we will immediately delete the data concerned, unless further processing can be based on a legal basis that allows processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal;

Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

13.2 RIGHT OF OBJECTION

WHEN WE PROCESS YOUR PERSONAL DATA BASED ON OUR LEGITIMATE INTERESTS IN THE CONTEXT OF A WEIGHING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR GROUNDS ARISING FROM YOUR PARTICULAR SITUATION, TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING, LEGITIMATE REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR FUNDAMENTAL INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH ADVERTISING PURPOSES. YOU MAY EXERCISE THIS RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

DURATION OF STORAGE OF PERSONAL DATA

The retention period for personal data is determined based on the applicable statutory retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer necessary for the performance or preparation of the contract and/or there is no legitimate interest on our part to retain it.